1. Information you provide
When you contact us or submit an enquiry through the website, you may provide information such as your name, email address, area of interest, and the contents of your message. You may also provide public blockchain references or other information that you choose to include in an enquiry.
2. Optional marketing communications
Where the website presents an optional marketing consent choice, marketing communications are sent only where you have expressly opted in. You can withdraw that consent at any time by contacting us or using the unsubscribe mechanism included in a marketing message, where applicable. Declining marketing consent does not prevent you from contacting us about a service request.
3. How we use information
We may use information you provide to respond to enquiries, communicate about requested services, assess and manage a request, maintain business records, provide support, and send marketing communications where you have expressly opted in.
4. Email and service providers
We may use third-party infrastructure and email service providers to deliver messages and operate parts of our communications process. Such providers process information as necessary to provide their services and subject to their applicable terms and privacy policies.
5. Information security
We take reasonable measures intended to protect information against unauthorized access, alteration, disclosure, or destruction. No internet transmission or electronic storage method can be guaranteed to be completely secure.
6. Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining legitimate business records, resolving disputes, and meeting applicable legal or compliance obligations.
7. Your choices and rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, or to object to particular uses. To make a privacy request, contact legal@elliptic-group.com.
8. Cookies and similar technologies
The website may use essential technical mechanisms required for hosting, security, or normal operation. Where additional analytics or tracking technologies are introduced, this policy will be updated as appropriate.
9. Children
Our services are not directed to children. We do not knowingly request personal information from children through the website.
10. Changes to this policy
We may update this Privacy Policy when our practices or legal requirements change. The latest version published on this page will show the applicable effective date.
11. Contact
For privacy questions or requests, contact legal@elliptic-group.com. General enquiries can be sent to contact@elliptic-group.com.